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Privacy Policy

Last Updated: 26th August 2026

At Azemee, we value your privacy and are committed to keeping your personal information safe.

This Privacy Policy explains what information we collect when you visit or shop from our website, how we use it, and the choices you have regarding your information.

By using our website or placing an order with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details
  • Payment and transaction information
  • Information you provide when contacting our customer support
  • Any other information you voluntarily provide to us

We may also automatically collect certain information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Confirm and provide updates about your purchases
  • Process payments and refunds
  • Provide customer support
  • Improve our website, products, and services
  • Understand how customers use our website
  • Send you updates, offers, or newsletters where you have agreed to receive them
  • Prevent fraud, misuse, or unauthorised activity
  • Comply with applicable legal and regulatory requirements

We only collect and use information that is reasonably necessary for these purposes.

3. Payments

Payments made through our website may be processed by trusted third-party payment service providers.

Azemee does not generally store your complete card, banking, or other sensitive payment credentials on its own servers. Payment information is handled by the relevant payment provider according to its own privacy and security practices.

4. Shipping & Delivery

To fulfil your order, we may share necessary information such as your name, phone number, and delivery address with our shipping and logistics partners.

This information is shared only to the extent necessary to deliver your order and provide related services.

5. Cookies & Similar Technologies

Our website may use cookies and similar technologies to help us:

  • Keep the website functioning properly
  • Remember your preferences
  • Understand website traffic and usage
  • Improve your shopping experience
  • Measure the effectiveness of our marketing

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

6. Marketing Communications

If you choose to subscribe to our newsletter or marketing communications, we may use your email address or phone number to send you information about new collections, launches, offers, and other Azemee updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Withdrawing your consent to marketing communications will not affect the processing of your information that is necessary to fulfil an existing order or meet legal obligations.

7. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting and technology providers
  • Analytics and marketing service providers
  • Customer support providers

We may also disclose information where required by applicable law, regulation, legal process, or to protect the rights, safety, and security of Azemee, our customers, or others.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee absolute security.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing our services, completing transactions, resolving disputes, maintaining business records, and complying with legal obligations.

When information is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable legal requirements.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Ask about the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where applicable
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications
  • Raise a concern or grievance regarding the use of your personal information

To exercise these rights, you can contact us using the details provided below.

Where consent is the basis for processing your personal information, you may withdraw that consent. Such withdrawal will not affect processing that was lawfully carried out before the withdrawal.

11. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms.

If you choose to visit these websites, their privacy policies and practices will apply. Azemee is not responsible for the privacy practices of third-party websites.

12. Children’s Privacy

Our website is intended for general audiences and is not directed at children.

We do not knowingly collect personal information from children where such collection requires parental or guardian consent under applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions about how Azemee uses cookies, please contact us:

Email: care@azemee.com

Customer Support Hours:

Monday – Saturday
10:00 AM – 6:00 PM IST

Azemee