Return & Refund Policy

Last Updated: 26th August 2026

At Azemee, we want you to love every piece you receive. If something isn’t right, we’re here to help.

Returns

We accept return requests within 5 days of delivery, provided the product meets our return conditions.

To be eligible for a return:

The product must be unused, unworn, unwashed, and undamaged.
All original tags, labels, packaging, and accessories must be intact.
The product must be returned in its original condition.
Products showing signs of wear, alteration, washing, perfume, makeup, or damage will not be accepted.

Please contact us at care@azemee.com within 5 days of receiving your order to request a return.

Products Not Eligible for Return

Returns will not be accepted for:

Products that have been worn, washed, altered, or damaged.
Products returned without their original tags or packaging.
Products returned after the 5-day return period.
Items marked Final Sale / Non-Returnable at the time of purchase.

Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

Please send us clear photographs and/or an unboxing video showing the product and packaging. Once verified, we will arrange the appropriate resolution, which may include a replacement, exchange, or refund.

Refunds

Once your returned product reaches us and passes our quality inspection, we will process the approved refund.

For prepaid orders, refunds will be made to the original payment method.

For COD orders, refunds will be processed through the payment method communicated by our team, such as bank transfer or UPI.

Please allow 5–7 business days for the refund to reflect in your account after it has been processed. The actual time may vary depending on your bank or payment provider.

Return Shipping

For returns due to a change of mind, size, or preference, applicable return shipping charges may be deducted from the refund or may be payable by the customer.

If the product is damaged, defective, or incorrectly delivered due to an error on our part, Azemee will bear the applicable return shipping cost.

Exchanges

Exchanges are subject to product availability.

If the requested size, colour, or product is unavailable, we may offer a refund or another suitable resolution.

Important

Please do not send any product back without first contacting Azemee and receiving confirmation from our team.

Any product returned without an approved return request may not be accepted.

All returns are subject to inspection and approval by Azemee.

For questions or return requests:

Email: care@azemee.com

Customer Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST