Return Policy – Azemee.com

At Azemee.com, we aim to provide a hassle-free shopping experience.
If you are not fully satisfied with your purchase, you may request a return under the terms below.

1. Return Eligibility

• Returns are accepted within 7–10 days from the date of delivery.
• Items must be unused, unwashed, and in original condition.
• All original tags, packaging, and invoice must be intact.
• Any free gifts or promotional items must also be returned.

2. Non-Returnable Items

• Used, washed, or damaged products
• Products without original tags or packaging
• Items purchased during final sale or special promotions (unless defective)
• Gift cards or vouchers

3. Return Process

1. Email us at hello@azemee.com with your Order ID and reason for return.
2. Our team will verify and approve your request.
3. Pickup will be arranged by our logistics partner (if service is available).
4. If pickup is unavailable, you may need to ship the product to our warehouse.

4. Return Conditions

• Returned items are subject to quality inspection.
• Returns may be rejected if products are found used or damaged.
• Damage caused due to misuse or improper handling will not be accepted.

5. Refund After Return

• Refund will be processed after successful inspection of the returned item.
• Inspection and processing may take 3–5 business days.
• Refund timeline depends on your payment provider.

6. Refund Mode

• Prepaid Orders: Refund to original payment method
• Cash on Delivery: Refund via bank transfer or store credit

7. Charges

• Shipping charges and COD charges (if applicable) are non-refundable.

8. Partial Returns

If your order includes multiple items, you may return individual products instead of the full order.

9. Important Notes

• Return requests must be raised within the specified return window.
• Refunds are initiated only after successful quality check.
• Azemee reserves the right to reject returns in case of policy misuse.

10. Contact Us

For any return-related queries, contact us at:
hello@azemee.com